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Introduction to Microsoft Endpoint Manager

Introduction

This is the first post of a 4 post series outlining Microsoft Endpoint Manager (MEM), and the high-level functionality of the software. If you'd like to learn about a specific feature or function, please feel free to navigate to the appropriate post.

  1. Introduction to Microsoft Endpoint Manager
  2. Enrolling Windows Devices in Microsoft Endpoint Manager
  3. Device Compliance Policies in Microsoft Endpoint Manager
  4. Configuration Profiles in Microsoft Endpoint Manager

Microsoft Endpoint Manager (MEM), formerly Microsoft Intune, is a cloud-based solution that pulls together a collection of services and tools IT administrators can leverage to manage and monitor mobile devices, desktop computers, VMs, and servers. These tools encompass what is called Mobile Device Management, or MDM, and allow for control over how devices access company data. In addition to managing devices, Microsoft Endpoint Manager includes the capabilities for IT admins to configure, publish and push out applications to devices with features and tools known as Mobile Application Management, or MAM. This post will serve as a high-level guide to navigating MEM and utilizing some of its rich set of features.  

Microsoft Endpoint Manager can be an accommodating toolset for hybrid environments using on-premises infrastructure as well as cloud resources. MEM can also be a standalone service doing all the mobile device/application management for your organization, such as my current organization.  

To get started using MEM, it is important to understand the prerequisites and supported operating systems. I will not get into that in this post, but I will link the relevant Microsoft documentation for guidance. Log in to Azure Portal (https://portal.azure.com) as Global Administrator and go to All services > Intune or log in to the Microsoft Endpoint Manager portal directly via https://endpoint.microsoft.com. Upon signing in, you are first met with a fully customizable Home Dashboard. For those with experience in Azure, you know that most admin centers in Azure have customizable Home dashboards that allow you to choose your organization’s most important information to display in the form of widgets. New users to MEM won’t have any data there yet. On the left pane, you have a few different options depending on what you are looking to accomplish. Let’s start with Devices and walk-through enrolling Windows devices.  

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